Consider this post a public service announcement.
Back in mid-August, I ordered two posters from the website poster outfitter UrbanPosters.com. September came and went, and they had not arrived. Furthermore, the company did not respond to numerous e-mails regarding my order. I filed a complaint with the Better Business Bureau, but the company has yet to respond to that complaint as well. I’m out about $27, which is not a lot, but much more disturbing to me than the fact that I lost money is the fact that the company ignored repeated requests and a BBB complaint. I have rarely received such shoddy customer service anywhere. I would urge you strongly not to do business with this company and to spread the word around.
Crossposted at huffenglish.com, the Pensieve, and Our Family History.
[tags]urbanposters.com, bbb, better business bureau, customer service[/tags]
UrbanPosters is a joke!!! I still can not get satisfaction from them! I ordered on 9/4/07 ~ today is 2/12/08. I filed a charge dispute with my bank (Wachovia), but they wont do anything either as I didn't file in time (I filed after getting tired of the numerous "back order" emails from U.P.). What a bunch of rat bastards, both companies. I just called U.P. again and they have a new recording stating their new and improved customer satisfaction policies and guarantee someone will contact me within 24-48 hours (I don't think it is earth time). Again, RAT BASTARDS!